Shipping policy

Order Processing

We wait until 24 hours after purchase before shipping your order.

Order Changes & Cancellations

Order changes and cancellations are accepted within the first 24 hours after purchase. To request a change or cancellation, contact aetherisfragrance@gmail.com.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping Costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Address Accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Returns & Exchanges

We do not accept returns or exchanges after an order has shipped.

Questions?

Contact our team at aetherisfragrance@gmail.com.